Safety Guidelines
Practical Kenyan marketplace safety guidance for buying and selling baby items
Report a concernBefore you meet, pay, or hand over an item
Meet safely
Use public places such as malls, petrol stations, office receptions, or other busy locations. Avoid late-night meetings.
Pay carefully
For M-Pesa, confirm the recipient name and transaction message before releasing an item. Avoid advance payments.
Inspect baby items
Check strollers, car seats, cots, and high chairs for damage, missing parts, recalls, or unsafe repairs.
Practical steps
For buyers
- Ask for recent photos and confirm the listing location before travelling.
- Inspect the item before payment. Do not rely only on photos.
- Be cautious with prices that are unusually low or sellers who rush you.
For sellers
- Meet in a safe public location where possible.
- Confirm M-Pesa payment in your own messages before handing over an item.
- Do not share unnecessary personal details beyond what is needed to complete the sale.
For baby gear
- Check car seats for accident history, age, missing labels, and damaged straps.
- Check cots, high chairs, and strollers for loose parts, cracks, unstable frames, and missing locks.
- Avoid unsafe items even when the price is attractive.
See something suspicious?
Send the listing link and a short description to [email protected].
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